Terms of Use
These Terms of Use govern your access to and use of the ExpertiseWare website, including its pages, calculators, forms, and chat (together, the “Site”). Please read them carefully.
1. Acceptance of these terms
The Site is operated by Valdair Demello, an individual entrepreneur based in Brazil doing business as ExpertiseWare (“ExpertiseWare,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the Site.
The Site is intended for business use. If you use the Site on behalf of a company or other organization, you represent that you are at least 18 years old and authorized to accept these terms on its behalf, and “you” includes that organization.
2. Client engagements are governed by a separate agreement
These terms cover use of the Site only. They do not govern any services we provide. Any engagement to design, build, host, or operate a system for your business, including setup fees, monthly fees, scope, deliverables, service levels, data processing, and confidentiality, is governed exclusively by a separate written agreement signed by you and ExpertiseWare.
Nothing on the Site or in a chat conversation is an offer, quote, or contract. Prices, scope, and timelines are binding only when set out in a signed written agreement or written proposal accepted by both parties. If there is a conflict between these terms and a signed agreement, the signed agreement controls.
3. Information only; results vary
Content on the Site is provided for general information about our company and services. It is not legal, medical, financial, tax, or other professional advice, and you should not rely on it as such.
Calculators, estimates, examples, and case studies on the Site are illustrative. Estimates depend on the assumptions you enter and are not a promise of savings, revenue, or any other result. Case studies describe the experience of specific clients; results for your business will depend on your operation, data, people, and many other factors, and may be different.
4. Chat assistant
- Automated answers. The chat on the Site may be answered, in whole or in part, by an automated AI assistant. Its answers may be incomplete or inaccurate, and they do not create any commitment on our part about price, scope, timing, or results. Please confirm anything important with a member of our team.
- Review by our team. Chat conversations may be reviewed by our team and are handled as described in our Privacy Policy.
- No sensitive information. Do not enter health or patient information, government identification numbers, financial account numbers, passwords, or other sensitive personal information, or confidential information of third parties, into the chat or forms.
- Replies in writing. If you leave your WhatsApp number or email in the chat, we may use it to reply to you in writing. Starting a conversation or an assessment creates no obligation for you or for us.
5. Acceptable use
You agree not to, and not to help anyone else to:
- use the Site in violation of any applicable law or regulation, or for any fraudulent or harmful purpose;
- submit false or misleading information, or impersonate any person or company;
- copy, scrape, crawl, or harvest content or data from the Site by automated means, except for standard search-engine indexing that respects our robots instructions;
- probe, scan, or test the vulnerability of the Site, breach or circumvent any security or authentication measures, or access areas of the Site not intended for you;
- introduce viruses, malware, or other harmful code, or interfere with or overload the Site or its infrastructure;
- abuse the chat, including by sending automated or bulk messages, attempting to extract its instructions or configuration, trying to make it produce unlawful or harmful content, or using it to build or train a competing product;
- send spam or unsolicited commercial messages through our forms or chat;
- reverse engineer, decompile, or attempt to derive the source code of any part of the Site, except to the extent that law expressly permits it.
6. Your submissions and feedback
You are responsible for the information you submit through the Site and confirm that you have the right to share it. You grant us a non-exclusive, worldwide, royalty-free license to use, store, and process what you submit to respond to you, operate and improve the Site, and as described in our Privacy Policy.
If you send us ideas, suggestions, or feedback about the Site or our services, we may use them without restriction or obligation to you.
7. Intellectual property
The Site and its content, including text, graphics, logos, designs, illustrations, calculators, and code, are owned by ExpertiseWare or its licensors and are protected by copyright, trademark, and other laws. The ExpertiseWare name, logo, and related names and marks are trademarks or trade names of ExpertiseWare. Other names and marks belong to their respective owners.
Subject to these terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for your internal business purpose of learning about and evaluating our services. All other rights are reserved. You may not reproduce, modify, distribute, publicly display, or create derivative works from Site content without our prior written permission.
8. Third-party links and services
The Site may contain links to, or embed tools from, third-party websites and services (for example, messaging or social media services). We do not control and are not responsible for their content, policies, or practices, and a link does not mean we endorse them. Your use of third-party services is governed by their own terms and privacy policies.
9. No warranties
THE SITE AND ALL CONTENT, CALCULATORS, CHAT RESPONSES, AND MATERIALS ON IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ITS CONTENT IS COMPLETE, CURRENT, OR FREE OF HARMFUL COMPONENTS.
10. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, EXPERTISEWARE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above may not apply to you. These limitations apply only to the Site; liability relating to client services is governed by the applicable signed agreement.
11. Indemnity
To the extent permitted by law, you agree to defend, indemnify, and hold harmless ExpertiseWare and its owners, officers, employees, and contractors from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site, your violation of these terms, or your violation of any law or the rights of any third party.
12. Governing law and disputes
These terms are governed by the laws of Brazil, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to the Site or these terms will be brought exclusively in the courts of the State of Santa Catarina, Brazil, and you and we consent to the personal jurisdiction of those courts. Nothing in this section limits any non-waivable rights you may have under the laws of the place where you live.
13. Changes to the Site and these terms
We may change, suspend, or discontinue any part of the Site at any time, without notice. We may also update these terms from time to time; when we do, we will change the “Last updated” date above. Changes take effect when posted. Your continued use of the Site after changes are posted means you accept the updated terms.
We may suspend or end your access to the Site, or to the chat, at any time if we believe you have violated these terms or are misusing the Site.
14. General
- Entire agreement. These terms and our Privacy Policy are the entire agreement between you and us about your use of the Site. Client services are governed only by a separate signed agreement (see Section 2).
- Severability. If any provision of these terms is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will stay in effect.
- No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
- Assignment. You may not assign these terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets, or to an affiliate.
- Survival. Sections 6 through 12 and 14 survive any termination of your access to the Site.
- Language. These terms are written in English. Any translation is provided for convenience only, and the English version controls to the extent permitted by law.
15. Contact us
Questions about these Terms of Use? Contact us:
See also our Privacy Policy.